How do I verify my identity?

Ualett verifies your identity directly in the app using a secure verification process.

To verify your identity:

1. Open the Ualett app and sign in
2. Follow the on-screen prompts to start identity verification
3. Upload a photo of your government-issued ID
4. Take a selfie when prompted to confirm your identity

Make sure that:

• Your ID is valid and not expired
• Photos are clear and well-lit
• All information on the ID is visible

Once submitted, verification is usually processed quickly. You’ll see a confirmation in the app once it’s complete.

If verification fails, the app will guide you on what to fix and how to try again.