Why does my information need to be updated?
Updated Jun 23, 2026
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1 min read
Tags:
Incomplete information
If we were unable to complete the review of your application, it’s likely because some information was missing, incomplete, or incorrect.
When this happens, it usually means one of the following:
- A required document was not submitted or was unclear
- We need to validate certain details related to your bank account
- Additional information is needed to confirm that you are an independent worker
Providing complete and accurate information is essential for us to move forward with your evaluation.
To proceed, please:
- Check the app for specific instructions or notifications
- Correct or replace the requested information
- Submit the updated details as soon as possible
Accurate and complete information helps prevent delays and allows us to continue reviewing your application efficiently.
Once the requested updates are submitted, your information will be reviewed again, and you will be notified in the app if any further action is required.